These are the questions retail and DTC leaders send us before a first call, answered here so you do not have to ask them. Where the honest answer is that you may not need an agency at all, that is the answer we have given.
How Do You Choose an AI Visibility Agency for Ecommerce?+
Judge on four things rather than a published list. Does it show its own AI citation numbers, dated? Does it measure share of voice against competitors you name?
Does it separate AI-visibility results from classic search? And does it say which tactics are proven versus reasoned? Ask any shortlist those four, ours included.
Is This AEO for Ecommerce, GEO for Ecommerce, or AI Visibility?+
One program, three labels. AEO for ecommerce is about being quoted by answer engines. GEO for ecommerce names the same discipline after the engines.
AI visibility is the outcome both are chasing, and the word your board uses. You do not buy them separately.
Agencies selling AEO alone are usually selling the on-page half and leaving the off-site half undone.
Does This Work for a Store With Thousands of SKUs?+
Yes, and catalogue scale is why the work is template-led rather than page-led. We fix the product, category and comparison templates first.
One structural change then lands across thousands of pages. After that we hand-write only the pages your prompt set names.
That is usually fifty pages, not forty thousand. Catalogue size changes the engineering, not the amount of writing.
Do Marketplace Listings Help or Hurt Our AI Visibility?+
Both, and which one depends on whether you treat them as owned surfaces. An assistant quoting your Amazon listing is still recommending your product.
It also routes the customer away, at a worse margin. We measure which surface an assistant quotes per prompt.
Then we work on whichever is losing, rather than assuming your product page should always win.
Do We Still Need Classic SEO Underneath This?+
Yes, and this is where most AEO pitches are dishonest. A page an engine cannot crawl or render will never be quoted, however well written it is.
Feed hygiene and crawlability are the floor. What changed is what you measure on top.
A rankings-only report shows green while revenue softens, because the research moved to an answer box it cannot see.
Do You Run AI Visibility for Ecommerce Outside the US?+
Yes. Our clients span more than fifteen countries, and the team works from the US, India, Kenya, Cyprus and France.
Prompt sets are built per market. The questions shoppers ask and the sources engines quote differ sharply by region.
A single English-language prompt set run against a multi-market catalogue will flatter you, so we do not build one.