You can turn your online presence around with the right social media analytics tools.
Remember, a marketer’s job doesn’t end with coming up with a social strategy and executing it.
There’s a wealth of information hiding behind your social media efforts.
And the right social media analytics tools can help you unearth this data.
How does that help, you may ask?
Well, for starters, social media data can help you understand your audience better. It also helps point out well-performing strategies and weed out the not-so-good ones.
As such, social media analytics tools will help you maximize your ROI, giving you more bang for the buck!
Lucky for you, there are several number of social media analytics software that can help you make sense of your social media efforts.
In this article, we’ll take a quick look at 15 of the best social media analytics tools.
Let’s make sure you find the right match!
When determining the top social media analytics tools, we undertake a comprehensive and meticulous evaluation process. Here are the key factors that influence our selections:
Disclaimer: This content contains some affiliate links for which we will earn a commission (at no additional cost to you). This is to ensure that we can keep creating free content for you.
First things first, what exactly is social media analysis?
In simple words, it is the process of gathering data that will help you track social media KPIs, and inform your future marketing strategy.
Social media analytics is also important for determining marketing budgets.
And that makes sense.
Why invest in something that isn’t yielding results?
However, Tracking social media ROI has been elusive for all this while. It's only now that social media managers are adopting robust techniques to quantify the success of their campaigns in terms of ROI and that's where the social media analytics software have a significant part to play.
And so, we want to tell you about 15 of the best social analytics tools, their features, pros, cons, and more…
Read on to improve your social media strategy by investing in the social media analytics tools.
Image via Sprout Social
Sprout Social is an all-in-one social media management platform that is trusted by 25,000+ organizations of all sizes globally.
It’s one of the sophisticated yet simple social media analytics tools that empower marketers with detailed social media analytics data to help them make well-informed decisions.
Key Features
Pros
Cons
Price
Like most social media analytics tools, Sprout Social offers a free 30-day trial. Check out the tool’s paid plans:
Image via Sprout Social
Tool Level
Usability
Case Study
Pro Tip: Make the most of Sprout’s Tagging feature by developing a standard tagging protocol. This will help you take a deep dive into the granular details during campaign analysis.
Image via Tailwind
If you’re a social media marketer with limited requirements and budgets, Sprout Social might not be among the best social media analytics tools. Instead, Tailwind is a fun platform that is perfect for small enterprises that use Instagram and Pinterest.
Whether you want to automate your social media designs or pull out key social media insights, Tailwind has you covered.
And that’s not it.
Compared to most social media analytics tools, Tailwind offers some of the most competitive prices.
Key Features
Pros
Cons
Price
Here are the details of its pricing plans:
Image via Tailwind
Tool Level
Usability
Pro Tip: Take a look at Tailwind’s tutorial videos whenever you feel lost. They’ll make sure you don’t miss a thing.
Image via Keyhole
Keyhole is a widely-trusted social media management tool, and for good reason.
It arms social media professionals with insightful data equipped to improve their digital marketing strategies. Furthermore, its reporting tools have something for everyone, and for various social media platforms.
Now, let’s take a quick look at Keyhole’s top features that contribute to making it one of the top social media analytics tools.
Key Features
Pros
Cons
Price
Keyhole also offers a free trial. Here are the details of its pricing plans:
Image via Keyhole
Tool Level
Usability
Pro Tip: Keyhole isn’t just one of the best social media analytics tools. It also offers other interesting marketing tools for extracting historical data, creating an influencer marketing strategy, etc. Be sure to explore all of them to make up for the tool’s high cost.
Image via Buffer
Buffer is one of the best social media analytics tools for those who want to level up their social media strategy without feeling overwhelmed.
No matter what your needs, Buffer has been built from the ground up to give you actionable insights into your social media performance.
Key Features
Pros
Cons
Price
Buffer, like most top social media analytics tools, offers a 14-day free trial on all its paid plans.
Image via Buffer
Tool Level
Usability
Pro Tip: Buffer connects with 45 different services, some of which can greatly enhance your social strategies. Two of the most popular ones are Pocket and Feedly. Check them out!
Image via Emplifi
Emplfi (formerly Socialbakers) is an AI-powered social media marketing solution. Trusted by big names such as National Geographic, McDonald’s, Samsung, and Nestlé, this is one of the social media analytics tools that will cover all your analytics needs.
From research and planning to influencer marketing to measuring and reporting, is there anything this solution can’t do?
Perhaps not.
Now, let’s take a quick look at its analytics-related features.
Key Features
Pros
Cons
Price
Tool Level
Usability
Pro Tip: Emplifi offers several number of free social media tools that are worth checking out. You can find it under the ‘Resources’ tab on its website.
Image via Mention
Whether you want to study your competitors’ strategy across social media platforms or want to gain insights on a specific social media channel, you can rely on Mention.
As one of the leading social media analytics tools, Mention makes it easy to listen to social conversations, monitor trends, and gain valuable insights.
Here, we are focusing on its analytics-related capabilities.
Key Features
Pros
Cons
Price
Image via Mention
Tool Level
Usability
Pro Tip: You can use the ‘Saved Filters’ option to organize key posts and conversations.
Image via BuzzSumo
BuzzSumo is a popular content marketing tool that allows you to discover trending topics and influencers.
But is it also one of the viable social media analytics tools?
Yes.
It helps you monitor brand mentions, track competitors, and see what’s happening across social media channels.
Let’s see if it has all the features you would expect from top social media analytics tools.
Key Features
Pros
Cons
Price
Image via BuzzSumo
Tool Level
Usability
Pro Tip: You can create alerts to get notified of specific keywords, new links, and topics on social media.
Image via Hootsuite
Hootsuite is one of the social media analytics tools to offer advanced features.
In addition to social listening and analytics, you can use this tool to discover trending topics, calculate the ROI of your social campaigns, and much more.
Here are the features that highlight its analytics capabilities.
Key Features
Pros
Cons
Price
In addition to a free forever plan that allows you to manage two social media accounts, Hootsuite offers a 30-day free trial of these paid plans:
Image via Hootsuite
Tool Level
Usability
Pro Tip: You can publish Facebook, LinkedIn, and Instagram ads from within Hootsuite.
Image via Mentionlytics
Most social media analytics tools we have talked about so far offer social listening, competitor analytics, and audience sentiment analysis.
Mentionlytics is no exception.
Find out how Mentionlytics compares with the best social media analytics tools.
Key Features
Pros
Cons
Price
Image via Mentionlytics
Tool Level
Usability
Pro Tip: Mentionlytics automatically categorizes sentiments into neutral, positive, and negative. This makes it easy to track your audience’s brand perception.
Image via Brandwatch
Brandwatch is one of the popular social media analytics tools that lets you monitor brand mentions, industry trends, and your competitors.
The AI-based tool offers data-driven insights by analyzing consumer opinions and sentiments.
The best part?
You can view the data in 50 different ways thanks to the data visualization tools Brandwatch offers.
This is something very few social media analytics tools offer.
Key Features
Pros
Cons
Price
Image via Brandwatch
Tool Level
Usability
Pro Tip: You can export and share analytics reports in multiple document forms instantly.
Image via BazaarVoice
Essentially a social media management tool focused on social commerce, BazaarVoice finds a place in this list of social media analytics tools.
Why?
Apart from helping you gather and manage customer reviews and user-generated content, it gives you actionable social media insights.
Want to know more about its analytics capabilities?
Read on.
Key Features
Pros
Cons
Price
Tool Level
Usability
Pro Tip: Leverage BazaarVoice insights on the keywords and phrases customers are using to talk about your brand to ace your SEO strategy.
Image via Sendible
Sendible is one of the top social media analytics tools you can leverage to create, manage, and measure the performance of your social campaigns.
From content publishing and collaboration to Google Analytics integration, this tool has it all.
Go through the features, pros, and cons to know if it qualifies to be on the list of top social media analytics tools.
Key Features
Pros
Cons
Price
As you would expect from the best social media analytics tools, Sendible offers a 14-day free trial of any of these paid plans:
Image via Sendible
Tool Level
Usability
Pro Tip: You can receive alerts whenever specific keywords are mentioned on social channels on Sendible, Slack, or email.
Image via Rival IQ
Next-level social audits? Check. Instant social post analytics? Check. Hashtag analysis? Check.
As one of the social media analytics tools dedicated to, well, social analytics, RivalIQ ticks the right boxes.
Whatever it is that you want to analyze on social media, Rival IQ can help.
Check it out yourself.
Key Features
Pros
Cons
Price
Image via Rival IQ
Tool Level
Usability
Pro Tip: Rival IQ offers free social media analytics tools specifically for Instagram, Twitter, TikTok, and Facebook. You can try them out to get your post performance, engagement, and target audience metrics.
Image via SocialPilot
Next on this list of social media analytics tools is SocialPilot.
Designed to help you create, schedule, and publish social media posts with ease, SocialPilot is also a powerful analytics tool.
With detailed insights into your audience’s demographics, behavior, and posts’ performance, it's easy to make data-driven decisions.
Take a closer look at the features that make it one of the best social media analytics tools.
Key Features
Pros
Cons
Price
Like most social media analytics tools, SocialPilot offers a 14-day free trial.
Image via SocialPilot
Tool Level
Usability
Pro Tip: Manage all your social conversations from a central place with ‘Social Inbox.’
Image via Agorapulse
When it comes to social media analytics tools, you might be looking for those that help you calculate the ROI of your social media marketing campaigns.
With in-depth metrics, Agorapulse helps you measure the real impact of your social campaigns.
It provides a platform for businesses to track their social media activity, publish content, and engage with their customers.
But, does it have all the features you expect from the best social media analytics tools?
Let’s find out.
Key Features
Pros
Cons
Price
Agorapulse offers a 30-day free trial in addition to a free plan.
Image via Agorapulse
Tool Level
Usability
Pro Tip: You can import data from Google Analytics automatically to calculate the ROI of your campaigns.
Q1. What are the best social media analytics tools in 2024?
A. The best social media analytics software in 2024 are:
Q2. What is the best free social media analytics tool?
A. While there are many free social media analytics tools, the best one is undoubtedly Tailwind. Its free plan is extremely generous, allowing marketers to use the tool for one Instagram and Pinterest account each. What’s more, it doesn’t just give access to basic analytics, but also to social media automation and scheduling tools.
Q3. What are social media analytics tools?
A. In simple words, social media analytics tools are pieces of software used to monitor and evaluate social media performance. Over time, these tools can help you enhance your social media strategy, and maximize ROI.
Q4. How do you use social media analytics?
A. You can use social media analytics for the following purposes:
Q5. What are the types of social media analytics?
A. There are four types of social analytics. They are:
Q6. Why is social media analytics important?
A. Analytics can empower you to understand your audience and competitors, optimize your resources, maximize your social media ROI, and take your business to greater heights.
Q7. How much does a social media analytics tool cost?
A. Most social media analytics tools come with several pricing plans for users to choose from. While paid plans start at anywhere around $5/month, there is no upper limit for the same. The cost of these social media analytics tools will largely depend on your requirements.
The good news is that some tools also offer free plans that are often good enough for small businesses.
Q8. Which is the best social media scheduler?
A. The best social media scheduler has to be Buffer. This is because it is extremely affordable, and is available for five different social media platforms, viz. Instagram, Facebook, LinkedIn, Twitter, and Pinterest.
Q9. What tools should social media managers use for posting?
A. Some of the best social media tools for posting are:
A data-driven strategy is the secret sauce for squeezing the best value out of your social media marketing campaigns.
But with so many social media platforms and so much data to monitor, it is only natural to feel lost.
And this is where social media analytics tools come in.
These are tools equipped to scrape your social media accounts for valuable data so that you can improve your marketing game.
The best part?
You don’t have to burn a hole in your pocket to use such a tool.
Some of these social media analytics tools are absolutely free to use!
Now, we want to hear from you. On what basis would you choose a social media analytics tool? Is our list missing any tools you’ve used? Let us know in the comments below!
Disclaimer: This content contains some affiliate links for which we will earn a commission (at no additional cost to you). This is to ensure that we can keep creating free content for you.
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