Last Updated: July 23, 2021

ATTROCK is a Digital Marketing Company committed to providing competitive, high-quality Digital Marketing services. This Privacy Policy governs between ATTROCK and You (as our user/client/customer) regarding the information that you give us.


Information We Collect

ATTROCK uses information that we collect from our visitors and customers to personalize and improve your experience in using this website. We may gather the following types of information:

  • Information You Give to Us: We Collect Personal Information that is provided by users. "Personal Information" includes your name, address, telephone number, credit or debit card information, e-mail address, and other important information. Personal Information is collected when you establish an account with us, subscribe to our service, or when you communicate with any of our departments such as customer service, sales or technical services through this website, telephone or e-mail.

  • Cookies: Through the use of cookies, we may also collect and analyze the IP address used to connect your computer to the Internet; computer and connection information such as your browser type and version; operating system and platform; purchase history; confirmation when you open e-mail that we send you; and the URLs which lead you to and around the Site including the date and time. You can generally set your browser to reject cookies or to notify you when you are sent a cookie. Software is also available from third parties which will allow you to visit the Site without providing this information. You are welcome to use the Site if you use such software but we will not be able to offer you our personalized services and we will be unable to accept any online orders from you.

  • Orders: If you place an order through this website or subscribe to any of our services, you will be required to provide contact, billing, and payment information.


How Personal Information is Used

We use the personal information that you provide for such purposes as:

Completion and support of the activity for which the information was provided, such as allowing access to or delivery of our services, processing or fulfilling an order, or responding to your requests or inquiries;  Website and system administration, such as for the technical support of the website and its computer system, including processing computer account information, information used in the course of securing and maintaining the website, and verification of website activity;

We will not otherwise disclose any personal information without your consent except under the following circumstances:

  • In response to subpoenas, court orders, or legal process, or to establish or exercise our rights to defend against legal claims.
  • If we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, safety of person or property, violation of our policies, or as otherwise required by law; and
  • If ATTROCK, this Site, or a related asset or line of business is acquired by, transferred to or merged with another company.


Advertising

We may serve ads from other companies/brands when you visit and use the Site. These companies may collect and use click stream information, browser type, time and date, subject of advertisements clicked or scrolled over during your visits to the Site and other websites to display advertisements about the goods and services that you may be interested in.

These companies will likely have their own privacy policies for user data collection.


User-Generated Content

You may share personal data with us while submitting user-generated content (UGC) to our Site, including via our comments, blog posts, and other sections on our Site.

Please note that any information you post or disclose on our Site will become public information, and will be available to other users of our Site and to the general public. We recommend that you should be very careful about disclosing your personal data or any other information, on our Site. As it will be published on our Site, we won’t be able to keep it private or confidential.

If you provide feedback to us, we may use your feedback, testimonials, or appreciation messages on our Site, provided we do not associate such feedback with your personal data. If you have provided your consent to do so, we may post your first and last name along with your feedback on our Site.


Retention of Personal Information

We retain the personal information we collect from you for as long as the information is relevant to our business purposes or until you request that we remove the data. Please give us around 7-14 days to remove your personal information upon request.


Processing and Data Controller

EU Users

For Users located in EU Region, all processing of Personal Data is performed in accordance with privacy rights and regulations following the EU Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 (the Directive), and the implementations of the Directive in local legislation. From May 25th, 2018, the Directive and local legislation based on the Directive will be replaced by the Regulations (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, known as the General Data Protection Regulation (GDPR), and our website processing will take place in accordance with the GDPR.

Controller

ATTROCK processes Personal Data both as a Processor and as a Controller, as defined in the Directive and the GDPR.

ATTROCK entity which you as a User entered an agreement with when using our website, will be the Controller for User data, as outlined above in “Collection of User data” section. For Respondent data, as outlined in the “Collection of Respondent data” section, the User will be the Controller in accordance with Directive and GDPR, and ATTROCK will be the Processor.

ATTROCK adheres to the Directive of 1995 and the GDPR from May 25th, 2018.

Consequently, ATTROCK processes all data provided by its Users with accounts in its European Data Region, in the European Economic Area (EEA) only. All hosting is performed in accordance with the highest security regulations. All transfers of data internally in the EU Region is done in accordance with this data processing agreement.

Data Retention and Deletion

We will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws. Users can request to delete their data or have it removed from our database by sending an email to info@attrock.com. Deletion or removal of data may take within 7 days from the date of request.

Users who is not active on this website for 12 months will be deactivated. Users who is not active for 18 months will be deleted.

Duration of consent

The data will be retained for the duration of the user’s subscription of services, or 18 months after the user's last activity on the site.

Data Breach

We have a protocol in place to manage such a data breach in the event that one does occur. In the event of a data breach in accordance to the EU GDPR regulations, we will notify all users of our MailChimp email lists and all “team managers” and athletes and users of our system via email within 72 hours of the data breach and contact the necessary authorities.

Data Security

All data is stored in a database located on the servers of our hosting provider. The site uses SSL to encrypt data transferred between the server and the client (web browsers, mobile apps, third party sites).

Only logged in users will have access to private sections of the site. Private data is collected using POST requests to avoid displaying the information in the URL for the page. We will disable accounts which has been loss, misuse or have an unauthorized access unless you will notify us in writing to activate your account.

International Data Transfer

We may transfer, store at, or process your information and the personal data we collect from you, outside the country in which you reside. In those countries, data protection and privacy regulations may not offer the same level of protection as in other parts of the world.

By accepting our Privacy Policy, you agree to this transfer, storing, or processing of your personal data. We will take all steps reasonably necessary to treat your data securely and in accordance with this Policy.

Data portability

You may request to have a copy of all of your data by contacting our data protection officer. You can view or edit your personal information on the account management link once you log in to the system.

Please send an email to info@attrock.com if you wish to see a full record of all of the personal information recorded in compliance with this privacy policy.

Data Protection Officer

ATTROCK has a data protection officer for matters relating to privacy and data protection. You may contact our data officer:

ATTROCK

Subject: Attn: Data Protection Officer

Email: info@attrock.com


Our Commitment to Data Security

We endeavor to keep your personal information confidential and protected against unauthorized access, loss, misuse, or alteration through the use of appropriate administrative, physical and technical safeguards.

The personal and demographic information about each user is stored on systems that are subject to appropriate physical and electronic security measures, and we limit employee access to and use of such information.


Our Policy on Children (COPPA)

Our Site is/are not directed to children under 16. As a parent or guardian, if you find out that your child has provided us with information without your consent, you should contact us.

We will delete such information from our files as soon as reasonably practicable.

Your Rights

  • You may contact us anytime to opt-out of:
    • Direct marketing communications
    • Automated decision-making and/or profiling
    • Our collection of sensitive personal data
    • Any new processing of your personal data that we may carry out beyond the original purpose
    • The transfer of your personal data outside the EEA.

    Please note that your use of some of the Site may be ineffective upon opt-out.

  • You may access the information we hold about you at any time via your profile/account or by contacting us directly.
  • You can also contact us to update or correct any inaccuracies in your personal data.
  • You have the flexibility to move your data to other service providers as you wish.
  • You can request us to erase your data, which is no longer relevant or is incorrect, in certain situations.

If you wish to exercise any of these rights, please contact us. We will try to comply with your request as soon as reasonably practicable.


About This Privacy Policy

This is the current privacy policy of the Site. This Site may contain links to other websites that are beyond our control. Other websites to which you link may contain privacy policies that are different from this privacy policy. This privacy policy will not apply to data collected by or provided to other website (i.e. PayPal)

Changes

ATTROCK reserves the right to change this Privacy Policy. ATTROCK will provide notification of the material changes to this Privacy Policy through this web site at least thirty (30) days prior to the change taking effect.

Questions, Complaints, And Dispute Resolution

If you have any questions or comments regarding this privacy policy, please contact:


Attrock: Contact Information

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