Question 1

Q1. What is Fomo and what can it do for my business?

Accepted Answer

Fomo is a social proof marketing software solution that allows you to send purchase, review, and other social proof notifications to your active site visitors in real-time. These notifications pop up for anyone who’s on your website and they can see other people who just made a purchase or wrote a review. It can provide the necessary social proof to help prospective buyers make a purchase and can significantly grow your sales revenue. Proiding social proof is one of the most effective ecommerce marketing strategies and Fomo is the way to do it.

Question 2

Q2. How long is the free trial for Fomo?

Accepted Answer

You can try the Fomo platform for free for 30 days. Explore all of its key features and see how it works for your business, before making a purchase.

Question 3

Q3. I don’t have an ecommerce business, so why should I buy Fomo?

Accepted Answer

As long as you want your website visitors to perform certain actions, you can use Fomo to provide social proof that others are interacting with your business as well. Whether your goal is to get more conversions, engagement, subscribers, brand awareness or anything else, Fomo can help you achieve it.

Question 4

Q4. I don’t know how to code, how will I customize my Fomo notifications?

Accepted Answer

You don’t need to know coding to customize your Fomo notifications. It requires a simple one-line code and there are enough resources to guide you through the process. Simply use these resources to learn it one time and then it is fairly simple to use.

Question 5

Q5. Can I show fake purchases and reviews?

Accepted Answer

No, Fomo only shows legit social proof metrics and does not allow fake notifications of any sort. So, if you use Fomo, your prospective customers can rest assured that the notifications they see are real and this builds trust and credibility.

Question 6

Q6. How can I calculate the ROI of using Fomo or know that it is working for me?

Accepted Answer

The Fomo dashboard does that for you and shows you all the details of how it has helped your sales conversions grow. You can also use website A/B testing to see your website performance, with and without Fomo notifications.

Question 7

Q7. Can I upgrade or downgrade my current plan?

Accepted Answer

Yes, you can upgrade or downgrade your plan anytime. Simply go to your account tab in the Fomo dashboard to see your current plan and choose another plan. You can also ask for a customized plan if none of the existing plans meet your requirements.

Question 8

Q8. What happens when my plan’s monthly notifications limit is over?

Accepted Answer

After your plan’s notification limit has reached 120%, the notifications on your website are paused. The notification counter is reset to zero on the first of every month and notifications automatically start again. If you see notifications pausing every month, you may want to upgrade your plan.

Question 9

Q9. I need a much higher notification limit, what do I do?

Accepted Answer

You can contact their team to get a customized plan that best suits your business requirements. Your customized plan’s pricing and notification limits will be set according to your requirements. You can also upgrade or downgrade your plan after you use it if you see that it needs tweaking.

Question 10

Q10.  Have any further questions?

Accepted Answer

Feel free to contact their sales or customer support team and get all the answers you need. You can also use the live chat support feature on their website during their regular business hours.

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